Latest ServiceNow News & Updates

See the latest news and media coverage for ServiceNow. We track all announcements, press releases, and industry mentions in real time, all in one place.

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ServiceNow

AI-powered digital workflow platform

servicenow.com
Headquarters
Santa Clara, United States
Company type
Public company
Number of employees
30,000+

Last updated

Latest news about ServiceNow

In short: ServiceNow unveiled a massive expansion of its autonomous AI capabilities and reported a 22% increase in Q1 subscription revenue.

Company announcements

  • ServiceNow

    ServiceNow scales AI pilot with Dirk Rossmann

    Dirk Rossmann replaces phone-based store support with agentic AI mobile app on Retail Service Management. It achieves 98% accuracy.

  • ServiceNow

    ServiceNow congratulates 2026 AI Pacesetter Innovation Award winners

    Winners NEC, Takeda, Standard Chartered, and Hitachi Energy lead in applying AI for people.

  • ServiceNow

    CVS Health adopts ServiceNow for healthcare efficiency

    They replace fragmented systems with an AI-powered front door for 300,000 colleagues. AI agents manage summarization, searches, and routine requests.

  • ServiceNow

    ServiceNow announces Build Agent integration with major AI coding tools

    It enables developers to build governed apps from any environment. Free App Engine Management Center ensures compliance before deployment. Announced at Knowledge 2026.

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