Latest Sinch News & Updates

See the latest news and media coverage for Sinch. We track all announcements, press releases, and industry mentions in real time, all in one place.

Sinch

Customer communications platform

sinch.com

Headquarters: Stockholm, Sweden
Company type: Public company
Number of employees: 4,000–5,000

Last updated Today

Latest news about Sinch

In short: Sinch achieved record profitability, appointed Jonas Dahlberg as acting CEO, and secured several industry leadership awards for its AI initiatives.

Company announcements

June 8 Sinch

74% of organizations shut down AI chatbots, Sinch finds

Failures cause support queue surges, reputational damage, and engineering teams firefighting basic infrastructure issues.

June 8 Sinch

Sinch appoints Jonas Dahlberg as acting CEO

He drove Sinch's transformation and will lead growth in the AI economy.

June 1 Sinch

Sinch appoints Sophie Cheng as Chief Marketing Officer

She succeeds Jonathan Bean and joins the Global Leadership Team, reporting to CEO Laurinda Pang.

May 13 Sinch

Sinch named a Leader again in 2026 Gartner CPaaS

The recognition marks the fourth consecutive year as a Leader, with the report noting AI security and global scale.

Media coverage

Yesterday The Globe and Mail

Sinch Names CFO Jonas Dahlberg Acting CEO to Steer Next Growth Phase

Sinch AB ( (SE:SINCH)) has issued an update. Sinch AB has appointed Chief Financial Officer Jonas Dahlberg as acting chief executive, effective immediately, as part...

June 16 Retailbiz

Sinch: Governance failures force AI rollbacks in Australia

Many Australian enterprises are struggling with governance, security and reliability issues once AI technology goes live, according to Sinch...

June 8 Yahoo Finance

Sinch appoints Jonas Dahlberg as acting CEO to lead next phase of execution and growth

The Board of Directors (the Board) of Sinch AB (publ) today announces the appointment of Jonas Dahlberg as acting Chief Executive Officer (CEO), effective immediately...

May 26 The Globe and Mail

Sinch Delivers Record Profitability and Expands AI Partnerships Amid Share Buybacks

Sinch AB ( (SE:SINCH)) just unveiled an announcement. Sinch AB closed 2025 with record-high profitability, lifting its adjusted EBITDA margin into the 12–14 percent range...

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