Latest Chatbase News & Updates

See the latest news and media coverage for Chatbase. We track all announcements, press releases, and industry mentions in real time, all in one place.

Company icon
Chatbase

Customer service AI platform

chatbase.co
Headquarters
San Francisco, United States
Founded year
2023
Company type
Private company
Number of employees
10–70

Last updated

Latest news about Chatbase

In short: Chatbase launched an AI-powered Help Desk and new Voice Agent capabilities to unify multi-channel support and accelerate ticket resolution.

Company announcements

  • Chatbase

    Chatbase launches Help Desk

    It unifies tickets from all channels into a single dashboard for human oversight. AI drafts responses while agents review and resolve issues faster.

  • Chatbase

    Chatbase ships Voice Agents

    Early adopters report longer engagements and faster resolutions. The post provides a setup walkthrough and offers a free month plus demo via comment.

  • Chatbase

    Chatbase launches Voice feature

    It enables AI agents to handle customer calls with natural conversations, unified across channels, reducing wait times. Key capabilities include inbound handling and faster resolutions.

  • Chatbase

    Chatbase launches Role-Based Access Control

    RBAC enables custom roles with flexible permissions for enterprise workspaces, enhancing security and team access control. Enterprise users can contact for customization.

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