Latest Konecta News & Updates

See the latest news and media coverage for Konecta. We track all announcements, press releases, and industry mentions in real time, all in one place.

Company icon
Konecta

AI-powered customer and employee experience provider

konecta.com
Headquarters
Madrid, Spain
Company type
Private company
Number of employees
55,000+

Last updated

Latest news about Konecta

In short: Konecta significantly expanded its global footprint and AI capabilities while facing labor disputes in Italy and site closures in Spain.

Company announcements

  • Konecta

    Konecta organizes ExpoContact2026 in Madrid

    On June 9, AI professionals gather for keynotes, round tables, activities and networking. The website is updated with a more visual and intuitive design.

  • Konecta

    Konecta achieves A- in CDP Supplier Engagement Assessment

    This reflects strong maturity in integrating climate considerations across its supplier ecosystem, aiding Scope 3 emissions management and regulatory alignment.

  • Konecta

    Konecta transforms PFU's technical support into efficient hub

    Achieves 1.65% call abandonment, 3% escalation rate, and 8.93/10 service quality in Portugal.

  • Konecta

    Konecta transforms Iberostar's check-in with AI room assignment

    AI decision engine automates allocations, cuts wait times by 65%, reduces staff workload by 75%. Families placed closer together.

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